Pauline Haass Public Library
Wireless Internet Access

Wi-Fi Frequently Asked Questions

What do I need to use the system?

• A wireless enabled laptop or other device with a browser
• Your non-wireless enabled laptops can connect using a bridge device available at the Adult Reference Desk. To use this device, your computer must have an available USB port, network port and a browser.

What is a bridge device?

• This small device, available at the Adult Reference Desk, plugs into your non-wireless enabled laptop to capture the wireless signal. It is not needed if your laptop has built-in wireless conductivity or a wireless card. 

What are the hours of availability?

• 9:30 a.m.-8 p.m. Monday through Thursday; 9:30 a.m. - 5 p.m. Friday; 9:30 a.m.- 4 p.m. Saturday (summer Saturdays till 1 p.m.); 1 - 4 p.m. Sunday (during school year). 

How do I get a password?

• Stop at the Adult Reference Desk to obtain a daily password to access the network. 

How long is the password valid?

• Until the library closes that day. You will need a new password for each day.
• You need only one password each day—no matter how often you connect throughout the day.

What if I have a problem connecting?

• Call the toll free number listed on your password slip.  If you do not have a cell phone available, library staff will allow use of the phone at the reference desk.

Where can I use my computer?

• Most public seating areas and meeting rooms within the library have good signal strength. Due to the structure of the building and the bookshelves within, there are some spots that may have a decreased wireless signal. Because we have two access points (antennas), most users will not notice problems with connectivity.

Is the wireless network secure?

• No, but wireless networks are not unique in that respect; on all shared networks, whether wired or wireless, users can potentially eavesdrop on each other's data. Whenever it is appropriate and practical, you should use additional methods to secure your data. If you are transferring confidential information (passwords, credit card numbers, online banking information, health data and so on) you are strongly encouraged to use secure web sites (SSL) or other techniques (SSH, VPN) to safeguard your confidentiality. The library is not responsible for insuring the privacy of information transfered over our network.

Are wireless LAN products safe?

• There has been extensive research done on the safety of exposure to radio frequencies. Manufacturers of wireless LANs must meet stringent government and industry regulations for safety. The output power of wireless LAN systems is very low, much less than that of a cellular phone. Since radio waves fade rapidly over distance, there is very little exposure to radio frequencies to those in the area of a wireless LAN. No adverse health affects have ever been attributed to wireless LANs.